International shipping is handled by DHL or Deutsche Post
Postage examples:insured goods mail Europe:
up to 300 grams in weight 3,00 euros,
up to 1000 grams in weight 9,90 euros,
up to 2000 grams in weight 14,90 euros.
Weight up to 5000 grams 18.90 euros.
Weight 10000 grams 24.00 euros.
Weight 20000 grams 34.00
Postage examples:insured goods mail worldwide:
up to 300 grams in weight 3,00 euros,
up to 1000 grams in weight 9,90 euros,
up to 2000 grams in weight 24,00 euros.
Weight up to 5000 grams 52,00 euros.
Weight 10000 grams 180,00 euros.
We ship worldwide with Deutsche Post or DHL!
On request, you will receive your parcel number from us, which you can use to track your parcel online under the following link.
https://www.dhl.de/de/privatkunden/dhl-sendungsverfolgung.html
Delivery times
Unless otherwise specified in the respective offer, the goods are delivered domestically (Germany) within 3 - 5 days, in the case of foreign deliveries within 5 - 10 days after the conclusion of the contract (if advance payment has been agreed after the time of your payment instruction).
Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
!! Due to the COVID-19 pandemic, delivery times may be delayed for international shipments. These can be caused by changes in the transport process (e.g. border controls), in international transport (e.g. elimination of flight connections previously used for transport) and also in delivery in the destination country (e.g. protective regulations and quarantine measures). Depending on the destination country, the transport time from Germany to the destination country can take 25-30 days, in some regions even significantly longer. Please make sure to check the current DHL corona information: https://www.dhl.de/de/privatkunden/kampagnenseiten/coronavirus.html
Payment options
Prepayment by bank transfer
Sparkasse giropay
Payment by PayPal
Payment by PayPal Express
Payment by PayPal Plus (credit card, direct debit, invoice if applicable)
Our bank connection:
Manfred Porger
Sparkasse Aachen
IBAN: DE02 3905 0000 1073 6959 73
BIC: AACSDE33XXX
If you have any questions, you will find our contact details in the imprint.
Complaints:
Complaints, wrong deliveries, exchanges or defective goods must be reported in writing or by telephone within 7 days of receipt of the goods! After this period, no complaints will be accepted! Our terms and conditions apply! All prices include VAT and plus shipping costs
Buyer pays return shipping!