International shipping is handled by DHL or Deutsche Post

Postage examples:insured goods mail Europe:

up to 300 grams in weight 3,00 euros,

up to 1000 grams in weight 9,00 euros,

up to 2000 grams in weight 14 euros.

Weight up to 5000 grams 16.00 euros.

Weight 10000 grams 22.00 euros.

Weight 20000 grams 32.00

Postage examples:insured goods mail worldwide:

up to 300 grams in weight 3,00 euros,

up to 1000 grams in weight 9,00 euros,

up to 2000 grams in weight 22,00 euros.

Weight up to 5000 grams 50,00.00 euros.

Weight 10000 grams 64,00 euros.

We ship worldwide with Deutsche Post or DHL!

On request, you will receive your parcel number from us, which you can use to track your parcel online under the following link.

Buyer pays return shipping!

https://www.dhl.de/de/privatkunden/dhl-sendungsverfolgung.html

Delivery times

Unless otherwise specified in the respective offer, the goods are delivered domestically (Germany) within 3 - 5 days, in the case of foreign deliveries within 5 - 10 days after the conclusion of the contract (if advance payment has been agreed after the time of your payment instruction).

Please note that there will be no deliveries on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

!! Due to the COVID-19 pandemic, delivery times may be delayed for international shipments. These can be caused by changes in the transport process (e.g. border controls), in international transport (e.g. elimination of flight connections previously used for transport) and also in delivery in the destination country (e.g. protective regulations and quarantine measures). Depending on the destination country, the transport time from Germany to the destination country can take 25-30 days, in some regions even significantly longer. Please make sure to check the current DHL corona information: https://www.dhl.de/de/privatkunden/kampagnenseiten/coronavirus.html

Payment options

Prepayment by bank transfer

Sparkasse giropay

Payment by PayPal

Payment by PayPal Express

Payment by PayPal Plus (credit card, direct debit, invoice if applicable)

Our bank connection:

Manfred Porger

Sparkasse Aachen

IBAN: DE02 3905 0000 1073 6959 73

BIC: AACSDE33XXX

If you have any questions, you will find our contact details in the imprint.

Complaints:

Complaints, wrong deliveries, exchanges or defective goods must be reported in writing or by telephone within 7 days of receipt of the goods! After this period, no complaints will be accepted! Our terms and conditions apply! All prices include VAT and plus shipping costs

Buyer pays return shipping!